Building the PMOProject Management Office

6 Ways to Convince Other Departments About Your PMO

While building the PMO, you got all the support from your stakeholders. However, it is the teams and departments where you face the most resistance. In this article at PM Majik, know about the 6 ways you can convince other departments about your PMO.

Getting Departmental Buy-Ins About PMO

The senior management knows why the PMO is being built in the first place. Nevertheless, for the rest of the organization, it is just another committee imposing rules. They have a lot of reasons to resist PMO processes and be reluctant in giving project updates:

  • Already rushing to deliver projects within deadline
  • Are complying with existing processes
  • Think it as an external body and are not ready to be controlled by it
  • Agenda is different from the PMO’s or already have a PMO

Following are the 6 ways you can convince teams and departments to consider your PMO:

  1. Create a Bond: Teams report to line managers who report to a project manager. You might communicate mostly with the project manager. So, the teams hardly know you and the gap can build resistance. Have regular meetings to chat with the team members. Share your ideas and some light moments too. Like personal relationships, you need to give a human touch to your work relationships.
  2. Give Them a Clear Picture: Purpose drives actions. Instead of directing them, let them know why the PMO has drafted these policies. There is a likelihood that the teams will support you and will encourage others to follow the same.
  3. Communicate More Often: Apart from explaining things, you must communicate on a regular basis. A one-time “hello” at the beginning or end of a project does not break the ice. Communicate appreciation for small wins or pass on an email about the client’s positive feedback.
  4. Do Not Change Setup from the Ground Up: You might prefer a particular way of reporting. However, the old way of reporting has worked all this time. Before changing all of it, understand how it has been useful all these years.
  5. Know Your Place in the Hierarchy: Sure, you have the backing of the senior management. However, the rest of the organization does not know your PMO yet. It is best that you keep the senior management in the loop in the initial stages. This would make the departments take you seriously. However, never overuse or take a total control of the situation. This will work against you.
  6. Build Confidence: This is a slow process and your PMO must come out of the shadow of the senior management to get this. Build a rapport with the teams you are handling. Let them get the vibe that you are on their side. Always consult and discuss areas of concern or appreciation with them. Instead of reporting to the senior management, see if there are ways to sort it out amicably.

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