Managing issues is like playing a game of whack-a-mole. As soon as you address one problem, another one pops up. But with an effective project tracking dashboard, you can keep the problems from multiplying and get ahead of the game. It is not just about fixing problems but preventing them in the first place. The project tracking dashboard helps in identifying, tracking, and resolving issues that arise in any project or task. This article at Indeed offers five steps for creating an effective issue management process that can assist you in managing project challenges like a pro.
Project Tracking Dashboard – Issue Management and Its Benefits
Issue management involves dealing with problems that arise in a project or organization. Quick responses are crucial to minimize any negative impact. Project managers use a framework to address issues, assess severity, and find solutions. Common types of issues include poor-quality products, unskilled team members, budget and deadline extensions, communication problems, technical issues, and supplier problems.
Benefits of issue management include:
- Improved organization – As documentation and assigned supervisors, clarify who handles each issue.
- Easier issue assessment – Allows project managers to assign appropriate resources and address problems faster.
- Better decisions – Anticipate future challenges and implement the best solution by gathering and documenting information.
- Faster results – Streamlines the reporting process for team members to report issues and issue managers to assign tasks.
Creating a Fundamental Project Tracking Dashboard
Project tracking dashboards may vary, but you must consider these fundamental steps to build a robust issue management process:
- Create a log – This includes a manager or team member documenting each issue, tracking the resolution process, and logging essential information. The project manager may assign the issue-tracking task to a select few members or have each team member add issues as they arise.
- Assess the issue – This step involves determining the severity of an issue, allowing the project manager to make better decisions on how to solve it.
- Assign responsibility – Assigning responsibility to a person or team ensures that someone will implement a solution. This reduces the possibility of multiple people trying to implement different solutions.
- Track progress – Project managers track the progress of the designated team members through regular checkpoints. This provides a space for the teammates to provide updates in the issue log or issue management software.
- Close the issue – After the issue manager solves the issue, the project manager records the solution in the log, allowing team members to focus on other tasks.
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